Customer Service

 

Terms of Use & Conditions

 

All original images and content are the property of Stephanie's, Inc. and stephaniesshop.com and are copyrighted and protected by United States and international copyright laws.  Reproduction without the written consent of Stephanie's by any other individual, business, product or service is prohibited.  This includes intellectual property, logos, photographs, copyrights and trademarks. 

Stephanie's reserves the right to cancel an order at any time.  Reasons include but are not limited to:  suspicion of fraud or illegal activity, improperly entered credit card information or lack of parental/guardian consent for customers under the age of 18. Stephanie's requires that all customers be at least 18 years of age or older.  Customers under the age of 18 need parental/guardian consent before checkout.  All personal information provided by a customer must be true, current and accurate. 

Accuracy of the website is very important to us. However, Stephanie’s cannot always guarantee the availability of items purchased on stephaniesshop.com. In the event that an order cannot be fulfilled due to unavailability, Stephanie's reserves the right to cancel the order.  If payment has already been processed, the customer will be notified and the original form of payment will be refunded.  All information provided by Stephanie's and stephaniesshop.com is current and regularly updated, all errors are involuntary. By visiting and/or shopping on stephaniesshop.com, the customer understands and abides by all Privacy Policies, Security Policies and Terms of Use & Conditions.

Payment Options

Stephanie’s accepts Visa, MasterCard, American Express, gift cards, and valid store credits. Please call the store to place an order using a gift card, store credit or loyalty reward.

Promotions

On occasion, Stephanie's will offer a promo code. Stephanie's reserves the right to cancel promo codes at any time and limit their use. Customers are required to abide by the conditions of the promo. Promo codes cannot be combined or used with any other offers, this excludes promo code: FREESHIP. Stephanie's reserves the right to have in-store only promotions and online only promo codes.

Sales Tax

Items shipped and/or sold to Minnesota residents on our website will be charged the applicable sales tax rate of 7.625%. Items shipped outside of Minnesota are not subject to sales tax.

Loyalty Program

Stephanie’s offers a customer loyalty program. Online purchases are eligible for loyalty points. Membership is not automatic or mandatory. To become a member and learn more details, please contact the store via phone or email.

Once you have reached $1500 in eligible purchases, you earn a $150 store credit. Customer will be notified of their reward and the redemption period. Rewards cannot be used to purchase gift cards or pay sales tax or shipping charges. Reward must be redeemed in full. For full terms & conditions, please inquire with the store.